🔁 Cancellation & Refund Policy – Fun Circle Last Updated: May 1, 2025
We aim to make your Fun Circle experience smooth and stress-free. Here‘s how cancellations and refunds work:
1. Order Cancellations (Physical Products)
You can cancel your order within 6 hours of placing it or until it is shipped, whichever is earlier.
To cancel, contact us at support@funcircle.in or via in-app support chat.
2. Event Bookings (Digital Products)
Orders are processed within 1-2 business days.
Event bookings are non-refundable unless:
The event is canceled by us
There is a change in event date/time and you're unable to attend
If eligible, refunds will be processed within 7-10 working days.
3. Refunds for Physical Products
Standard shipping: ₹49 flat rate
If you receive a damaged or incorrect item, contact us within 48 hours of delivery with photo proof.
Once approved, we will offer a replacement or issue a full refund.
4. Refund Method
All refunds will be credited to your original payment method (UPI, card, wallet, etc.)
5. Non-Refundable Items
Custom merchandise or personalized kits
Event passes once redeemed